Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

computer hard drive issue

HP Recommended
HP Pavilion Notebook - 15t-ab100 CTO

Hi, my 6 year old HP Pavilion (L8V46AV) has stopped working

It started off with a ‘Boot Device Not Found’ error message that I did a while quick test for, which said ‘No Hard Drive Installed’

I restarted it the next day and it was stuck on a ‘preparing automatic fixes’ screen so I pressed F2 when doing a hard reset and did a System Fast Test

This fast test said it failed the Hard Drive Short DST check, with the failure ID ‘U4JFS4-7T7AJG-MFPWLK-60Q403’ and ‘Hard Drive 1-Primary HDD Bay’


I’ve had issues before with this laptop, the battery does not last more than an hour on its own and I replaced the inner fan a few months ago. 

Level 17
Level 17
44,714 44,491 7,173 12,718
Message 2 of 2
Flag Post
HP Recommended
Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
U4JFS4-7T7AJG-MFPWLK-60Q403OK5CD549xxxG3/21/21303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure


The hard drive needs to be replaced. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation