• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
pavilion gaming 15-ec
Microsoft Windows 10 (64-bit)

CPU-Z  02-11-2020 10_39_49.png

my ram is 8 GB dual channel i want to upgrade it to 16 GB what should I buy please someone help

https://www.amazon.in/gp/product/B08C4RPRCH/ref=ox_sc_act_title_1?smid=A21JB4WUDIUF20&psc=1

will this one work fine ????????????????????

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Souvik_Banerjee

 

Yes, you can install this memory, however, it is not tested by HP.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

@Souvik_Banerjee

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

@the_Fossette

the product number is :-

9LA60PA#ACJ

HP Recommended

@Souvik_Banerjee

 

Thank you for the information.

 

Your computer supports up to 32GB of RAM and you can go ahead and install 16GB on the computer. Below is the part number for the memory tested on your computer.

 

8 GB 937236-855

 

Refer to the below service guide for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06446633

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

 

 

The_Fossette
I am an HP Employee

HP Recommended

yes thank you very much but can you suggest to me which ram I should buy to ensure minimal cautions.

shall i go for this one ?

https://www.amazon.in/gp/product/B08C4RPRCH/ref=ox_sc_act_title_1?smid=A21JB4WUDIUF20&psc=1

please reply

HP Recommended

@Souvik_Banerjee

 

Yes, you can install this memory, however, it is not tested by HP.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

 

thank you for all the support appreciate it.

HP Recommended

@Souvik_Banerjee

 

You're welcome!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.