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HP Recommended

hp envy x360 14 es0013dx 13th gen core i5

1 REPLY 1
HP Recommended

According to the product specs, the memory is onboard (soldered to the motherboard) and cannot be upgraded.

 

HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 series specifications | HP® Support

 

Different motherboards are used in the notebooks that come with 8 GB or 16 GB of memory.

 

See chapter 3 of the service manual:

 

Maintenance and Service Guide (hp.com)

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