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- cpu thermal throttling on ~70 C

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03-02-2020
04:00 AM
- last edited on
03-04-2020
06:07 PM
by
Ozzie-P
hi all. i got cpu thermal throttling on my notebook. on stress test(cpu loaded 100% by several "*.bat"s )when cpu temp.reaches 70-71 C, frequency going down, temperature going down too, then on ~57 C. cpu freq.switches to max, temperature begins growing to 70-71C, then all repeats. by visual and sound senses, fan is rotating faster, but not enough to cool down this cpu.
video: https://drive.google.com/file/d/1_7QSwIbGrzNu8AcCKvSe7KciPHE5Ygfy/view?usp=sharing
please help by advice. thx.
p.s. following advices of virtual HP consultant,trying bios update, cleaning radiator/fan(by disassembling all notebook by parts) made no results.
temp in idle(5-15% cpu load) is about 50 C.
using hp support assistant for windows, passed cpu&video full and fast stress tests(included in hp support assistant) with no problems found.
notebook warranty is out. [edit]
03-04-2020 05:53 PM
Welcome to HP support community.
Adjust the power settings to decrease power consumption, which can help the fans maintain an optimal internal temperature up to 30° C (86° F).
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Turn on the computer.
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In Windows, search for and open Control panel.
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In the Control Panel search field, type power options, and then select Power Options from the list.
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Click Change plan settings.
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Click Change advanced power settings.
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Click the drop-down menu, and then select Power saver.
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Select Sleep from the list, and then click Sleep after and Hibernate after to open each setting.
NOTE:
Sleep mode places the computer in a power-saving mode that does not close any open applications, while Hibernation mode saves any work in open applications, and then turns the computer off.
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Decrease the amount of time for each setting to reduce unnecessary strain on the fans when the computer is not being used.
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Click OK to save the changes.
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Restart the computer.
You can refer this HP document for more assistance:-Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee