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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- cracked and broken laptop screen hinge

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02-05-2021 12:32 AM
My Pavilion x360 convertible 14-cd0xxx laptop screen is developing cracks on the screen due to a broken hinge. The bottom left corner is also staring to pop out. Could you recommend a repairer in Canberra, Australia? I'd imagine the entire screen and hinge will need to be replaced?
02-08-2021 10:48 AM
I reviewed your post and I understand that the hinge and the display are damaged on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you with the available service options for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee