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‎11-03-2024 10:17 AM

HP Recommended
Product: HP 255 G8 Notebook PC (347S4AV)
Operating System: Microsoft Windows 11

I wanted to upgrade the ram of my HP 255 G8 NOTEBOOK 
i bought crucial 16 gb ddr4 3200 mhz ram But when i inserted it into slot 2 and turned on the pc the laptop is not starting and the caps lock keeps blinking slowly , I tried exchanging rams in slot but nothing happened only my previous 8 gb ram is working and my pc is turning on , 

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‎11-03-2024 01:01 PM

HP Recommended

@vishnu_hey 

 

From the manual, it supports 16GB (2x8GB). Please ONLY use same existing RAM. Two year ago, I bought RAM from Crucial and I had to return and bought same existing RAM (Samsung in my case) and bingo.

 

Regards.

BH
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2 REPLIES 2

‎11-03-2024 01:01 PM

HP Recommended

@vishnu_hey 

 

From the manual, it supports 16GB (2x8GB). Please ONLY use same existing RAM. Two year ago, I bought RAM from Crucial and I had to return and bought same existing RAM (Samsung in my case) and bingo.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-03-2024 09:37 PM - edited ‎11-03-2024 09:38 PM

HP Recommended

Could you please tell me How could i return or sell the new crucial 16 gb ddr4 ram that i bought and it is not supported by my laptop I bought it from flipkart and they are saying there is no return on this product . I am just messed with this situation as I only had 3000 INR and i spent it on the crucial 16 gb ram

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