• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-15-2025 06:28 PM

HP Recommended
Product: HP Notebook - 15-ba026ca

currently running 23H2 and cannot upgrade to 24H2 cannot find drivers on HP website

Category:
Reply
1 REPLY 1

‎02-15-2025 07:13 PM

HP Recommended

Your notebook does not meet Microsoft's minimum W11 hardware requirements, so no W11 drivers exist for it.

 

The only PC's that can get an automatic update to the next build of W11 are those that fully meet the W11 hardware requirements.

 

You can easily update from W11 23H2 to 24H2 by watching this video:

 

How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No CMD)

 

Download the W24H2 ISO file and use that (3rd option).

 

Download Windows 11

 

You can download the free 7-Zip file utility from the link below. The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

 

 

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.