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- cursor shakes, moves on own randomly & it's hard to click on...

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03-31-2020 02:46 PM
My touchpad cursor has a hard time pointing at what I want to click on because it jumps up or down, shakes and at times moves around on it's own.
04-04-2020 01:14 PM
@Swogger Welcome to HP Community!
I understand the touchpad moves and clicks on its own causing issues around the desktop screen,
don't worry as I will be able to help you out, although, I will need a few details to provide an accurate solution:
- Does this happen only with the browser such as Internet Explorer, Chrome (if yes, which browser are you using)?
- Have you made any recent updates to your computer, software or hardware related?
- When was the last time it worked fine (date)?
Check the Mouse options under control panel:
Start → Control Panel → Mouse → Buttons tab.
Check the box labeled "Use MS Office compatible scroll only."
Also, check the box below labeled "Scroll in active window only."
Attempt using an alternate/external mouse.
Uninstall and reinstall the drivers for your mouse:
Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.
- 1. Click on Start and type ‘Device Manager’.
- 2. Click Device Manager.
- 3. Click + sign next to Mouse.
- 4. Right-click on mouse entry and choose "uninstall".
- 5. Restart your computer.
Please update the BIOS.
Keep me posted for further assistance.
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!