cyberlink camera undetected even after I reuploaded driver. It is not listed in device manager

[murieldoylew]

All of a sudden my camera stopped working. I reuploaded the driver for the cyberlink camera and still nowhere to be found/undetected. It is not listed in my device manager either. what happened? how to I fix this. It's an internal camera

[Jeet_singh]

@murieldoylew,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with the webcam not working on your HP notebook. No worries, I'll be glad to help you.

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your product? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you recently made any software or hardware changes on the PC before the issue started?

Have you tried to update the drivers either using Windows update or using HP Support Assistant?

Could you please respond to this post with the details as this will help in further assisting you.

Eagerly waiting for your response!

Regards,