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hp pavilion 15au114tx
Microsoft Windows 10 (64-bit)

My screen from left side doesn't fit completely to the laptop screen.The gap is very minor.So there is any problem or this is normal as this amount of space is avaialble in all laptops.I hope you understand my problem.

1 ACCEPTED SOLUTION

Accepted Solutions
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Thanks for the reply, I am sure the service center will be able to resolve the issue you are facing. 

 

Keep me posted.

 

Chimney_83
I am an HP Employee

View solution in original post

6 REPLIES 6
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Greetings @Digvijay1

 

Thanks for the post. 

 

I understand that you are facing an issue with the display on your computer where the screen does not cover the display on the left, is that right?

Not to worry, I will be glad to assist you. 

Have you tried any troubleshooting steps on your own?

Would it be possible for you to share a screenshot of the display?

 

The issue you are facing could be a hardware or a software issue. 

Request you boot the computer to BIOS or recovery manager by tapping F10 or F11 repeatedly on startup. 

Check if the display is covered completely in BIOS or Recovery manager. 

If the gap is present in BIOS or recovery manager then it is a hardware issue and request you contact our phone support for any service options available

If the gap is not present in BIOS or recovery manager, restart your computer. 

Run HP Support Assistant to make sure BIOS, Chipset and Graphics drivers are updated on your computer. 

Please refer to this HP Article for assistance in using HPSA. 

Also, try changing the screen resolution on your computer and check. 

Refer to this HP Article in changing the display settings on your computer. 

 

Let me know if this helped. 

Chimney_83
I am an HP Employee

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As i said the the gap is not major,its minute but right side fit completely.
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Yes there is some gap in BIOS as well
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Thanks for the reply, as the gap is visible in BIOS as well. Request you contact our phone support to check on any service options available for your computer. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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Ok i have contacted hp about the problem and they are investigating it.
HP Recommended

Thanks for the reply, I am sure the service center will be able to resolve the issue you are facing. 

 

Keep me posted.

 

Chimney_83
I am an HP Employee

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