does hp fix older models of hp envy x2?

[Wendydarling]

I have in older model HP envy x2....  bought it new.. broke within a couple months. Terminal smelled like smoke.  Didn't have time to do the warranty stuff then. Want to get it fixed now.  I know its not under warranty.  Can HP help? Still in mint condition in box  

Thanks 

[KrazyToad]

@Wendydarling

Welcome to HP Community

I have gone through your Post and would like to help

Please contact HP Support in your Region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

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