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‎02-07-2019 02:26 AM

HP Recommended
Product: probook 6460b
Operating System: Microsoft Windows 10 (64-bit)

does the hp 6460b support uefi. i've been putting off upgrading from legacy for w ahile now and i think its time i made the jump.

1 person had the same question
8 REPLIES 8

‎02-07-2019 07:06 AM

HP Recommended

The systemboard  for the  HP 6460b does support a UEFI environment.  

 

Did you mean to say switch from legacy MBR format to GPT?


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‎02-07-2019 07:14 AM

HP Recommended

yeah my alt,ctrl, shift and fn keys arent working. both sets and im trying to find the cause. uefi bios could help alot

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‎02-07-2019 07:20 AM

HP Recommended

Power on your notebook and log into Windows. 

 

Hold down the Windows key and tap the R key.

 

Type in MSINFO32 and press enter.

 

Look down the Item list to find the BIOS, To the right you will either see Legacy or UEFI.   

 

Which do you see?


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‎02-07-2019 07:25 AM

HP Recommended

legacy

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‎02-07-2019 07:37 AM

HP Recommended

What is the version of BIOS that is currentyl installed?

 

Use the same method (Win+R and enter MSINFO32) I described to see the BIOS version. 

 

This time look for the BIOS version/date item and the SMBIOS version.

 

Kindly post it here in your thread.


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‎02-07-2019 07:43 AM

HP Recommended

verson/date is hewlett-Packard 68SCE Ver. F.67, 2/13/2018

SMBIOS Version is 2.6

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‎02-08-2019 02:37 AM

HP Recommended

OK.

 

You have the most recent BIOS installed already.

 

Frankly speaking, It has nothing to do with a few keys not working.

 

I suggest that you install the UEFI environment and then run the HP PC Hardware Diagnostic Component test for the keyboard.

 

The most recent version is at the HP PC Hardware Diagnostics website at the link below.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

Kindly post the result of the keyboard component test here in your thread.


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‎02-08-2019 02:45 AM

HP Recommended

i have installed the hardware dianodstic tool. and did the test, the problem keys failed  and i got this error code 0U7N3A-5SW9H7-XD6V5A-G1G913

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