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‎09-02-2017 11:28 AM

HP Recommended
Product: dv5-1020el
Operating System: Microsoft Windows 7 (32-bit)

I have the Pavilion DV5 1020el  and I recently updated to Windows 7 32bit from Vista 32bit. i have a problem whit bluetooth driver. when instal the bluetooth device does not find the driver. PLEASE HELP ME

 

ID HARDWARE 

 

BTHENUM\{0000110e-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2017 12:58 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to install the W7 bluetooth driver for the HP bluetooth module your notebook has.

 

This driver is not on the W7 driver page for your notebook...

 

This package contains the software required to support the HP Integrated Module with Bluetooth Wireless Technology in the supported notebook/laptop models and operating systems. The HP Integrated Module with Bluetooth Wireless Technology provides wireless connectivity to other devices from the integrated module of the supported notebooks/laptops. It also provides additional Bluetooth Profiles.

 

http://ftp.hp.com/pub/softpaq/sp46001-46500/sp46063.exe

View solution in original post

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3 REPLIES 3

‎09-02-2017 12:58 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to install the W7 bluetooth driver for the HP bluetooth module your notebook has.

 

This driver is not on the W7 driver page for your notebook...

 

This package contains the software required to support the HP Integrated Module with Bluetooth Wireless Technology in the supported notebook/laptop models and operating systems. The HP Integrated Module with Bluetooth Wireless Technology provides wireless connectivity to other devices from the integrated module of the supported notebooks/laptops. It also provides additional Bluetooth Profiles.

 

http://ftp.hp.com/pub/softpaq/sp46001-46500/sp46063.exe

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‎09-03-2017 09:13 AM

HP Recommended

whit these drivers the bluetooth works, thank you very much !!

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‎09-03-2017 10:59 AM

HP Recommended

You're very welcome.

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