• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-20-2022 10:47 PM

HP Recommended

i have an issue with USB-C dock drivers. I cannot find it anywhere in the HP website.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-24-2022 06:34 PM

HP Recommended

Hi There this works. 

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-20-2022 11:22 PM

HP Recommended

@HenryMA12 

 

What is your HP USB-C Dock? Is it on the following list or older ?

 

HP DOCK SOLUTIONS

  • HP USB-C Dock G5 5TW10AA
  • HP USB-C/A Universal Dock G2 5TW13AA
  • HP 4.5 mm and USB-C Dock Adapter G2 6LX61AA
  • HP Thunderbolt™ Dock 120W G2 2UK37AA
  • HP Thunderbolt™ Dock 230W G2 2UK38AA
  • HP Thunderbolt™ Dock G2 w/ Combo Cable 3TR87AA
  • HP Thunderbolt™ Dock 120W G2 w/Audio 3YE87AA
  • HP Thunderbolt™ Dock G2 Audio Module 3AQ21AA
  • HP USB-C® Dock G4 3FF69AA
  • HP USB-C® Universal Dock w/4.5mm Adapter 2UF95AA
    HP USB-C® Universal Dock 1MK33AA
  • HP USB-C® Mini Dock 1PM64AA
  • HP USB Travel Dock T0K30AA
  • HP UltraSlim Docking Station D9Y32AA

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-20-2022 11:33 PM

HP Recommended

thanks for your reply.

Unfortunately, none of them

 

it is called 

HP USB-C Dock

Serial Number 8CJ102Q0KY

Product Number Y0K80AA

 

Product info 

Was this reply helpful? Yes No

‎07-21-2022 01:24 PM

HP Recommended

@HenryMA12 

 

Probably it is: https://www.amazon.com/HP-Y0K80AA-ABA-DisplayPort-Ethernet/dp/B01MTOCLUQ Please use the following link

 

         https://support.hp.com/au-en/drivers/selfservice/hp-elite-usb-c-docking-station/9703007

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-24-2022 06:34 PM

HP Recommended

Hi There this works. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.