-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: drivers problem

Create an account on the HP Community to personalize your profile and ask a question
04-01-2025 10:11 PM
I bought this laptop and I want to use Windows10 pro on it. "this is a restriction from my employer"
I face a problem that all drivers in HP website is for Windows 11.
to be specific, now I need the driver for the touchpad. can you please provide me with a driver update for that
04-01-2025 11:41 PM
We all know Windows 10 will be out of support soon therefore NO vendors spend time and money to write Windows 10 drivers for their new machines. You have to live with Windows 11 or buy a secondhand machine with Windows 10 Pro pre-installed then throw away few months later. Can you borrow a machine from your employer ?
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
04-02-2025
12:19 AM
- last edited on
04-02-2025
08:08 AM
by
Akhi_H
Here are all the driver components of the Touchpad driver in the Microsoft Update Catalog:
Synaptics TPFHID Device (Human interface devices category)
Synaptics - hidclass - 19.5.32.69 (Human interface devices category)
Synaptics PrecisionTouchpad Filter Driver (Mice, and other pointing devices category)
Synaptics - mouse - 19.5.32.69 (Mice, and other pointing devices category)
Synaptics Service binaries (category Synaptics Service binaries)
For the HIDClass (Human interface devices) & Mouse (Mice, and other pointing devices) categories, just download version 19.5.32.69 to match the driver version in the Software components category in the Microsoft Update Catalog.
-------------------------------------------------------------------------------------------------------
To install, extract all .cab files from all driver components of the Touchpad driver into one folder only.
After that, open the device manager, click the Add drivers icon, navigate to the folder where the .cab file was extracted.
Restart the laptop if prompted.
Additional:
Use DriverEasy or CCleaner Professional Edition to find out the latest version of all drivers on your laptop.