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HP Recommended

After i installed windows 7 home basic to windows 7 home premium by USB port of side are not working and so i PCI drive is showing not working properly and in others devices none of them are not working properly.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need to install the AMD chipset driver, which will install the drivers for the USB 3.0 controllers and the smbus controller.

 

You want to download and install the first file on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

If you still have other devices remaining with the ! marks, please post the hardware ID's for them so I can find out what devices still need drivers.

 

Here is a link to a guide for how to find the hardware ID for a device.

 

http://www.wikihow.com/Find-Hardware-ID

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

We can't help you unless you provide the full model number of your notebook.

HP Recommended

 i have a notebook of HP pavilion G6 2005ax and i upgraded from windows 7 home basic to home premium, one side of my  USB ports are not working ,and in hardware devices some of the devices showing with yellow triangle.

HP Recommended

Hi:

 

You need to install the AMD chipset driver, which will install the drivers for the USB 3.0 controllers and the smbus controller.

 

You want to download and install the first file on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

If you still have other devices remaining with the ! marks, please post the hardware ID's for them so I can find out what devices still need drivers.

 

Here is a link to a guide for how to find the hardware ID for a device.

 

http://www.wikihow.com/Find-Hardware-ID

HP Recommended

i had g6 pavilion HP 2005 ax ,i had installed windows 7 home basic to windows 7 home premium 64 bit , my one side port was not working woorah after u had given me a link its started working ,thank you.

But still some of the drivers are showing with ! marks

PCI Device with ! mark

Video Controller with question mark

Microsoft virtual wifiminiport adapter with ! mark.

So please help me out with this.

The ID are

PCI Device: PCI\VEN_10EC&DEV-5229&SUBSYS-184A103C&REV_01

                     PCI\VEN_10EC&DEV-5229&SUBSYS-184A103C

                     PCI\VEN_10EC&DEV-5229&CC_FF0000

                     PCI\VEN_10EC&DEV-5229&CC_FF00

Video Controller:

PCI\VEN_1002&DEV_6840&SUBSYS_184A103C&REV_00

PCI\VEN_1002&DEV_6840&SUBSYS_184A103C

PCI\VEN_1002&DEV_6840&CC_030000

PCI\VEN_1002&DEV_6840&CC_0300

Microsoft virtual Wifiminiport Adapter:

5d624f94_8856_40c3_a3fa_a4fd2083baf3/vwifimp.

                    

                  

 

HP Recommended

You're very welcome.

 

You need this driver for the Video Controller.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103954-1&cc=us&dlc=en&lc=en...

 

You need this driver for the PCI device.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103762-1&cc=us&dlc=en&lc=en...

 

I don't know what the problem is with the Microsoft virtual Wifiminiport Adapter.

 

There is no driver for that. It has something to do with the networking. 

 

Maybe try uninstalling it in the device manager, reboot and see if it installs itself properly

HP Recommended

woh after u had given me the link ,that i installed now very thing is working fine,thanks a lot your suggestion

HP Recommended

Anytime.

 

Glad everything is working for you now.

HP Recommended

I had problem is with the Microsoft virtual Wifiminiport Adapter. There is no driver for that. It has something to do with the networking.

HP Recommended

@larsonreever

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you're facing and issue with the Microsoft virtual Wifiminiport Adapter drivers as no drivers are available. 

I would like to know the following information to assist you better:

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • Is your computer unable to connect to the wireless or wired network?
  • Please provide complete details of the issue.

I'll watch for your response. Please feel free to reply. Cheers! 🙂

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