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‎02-16-2021 12:51 PM

HP Recommended
Product: Example: Pavilion 6530HP ENVY m7-k010dx
Operating System: Microsoft Windows 10 (64-bit)

my dvd player doesnt burn dual or double layer doesnt seem to burn dl disks

6 REPLIES 6

‎02-16-2021 01:08 PM

HP Recommended

which model?

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‎02-16-2021 01:13 PM

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@drune256 

 

Please use a free tool (2nd on the following list) to see what it can do. Have you tried different brand and type ?

 

            https://www.raymond.cc/blog/do-you-know-your-cd-or-dvd-drive-burning-capabilities/

 

Regards.

BH
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‎02-18-2021 06:27 PM

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the model number is G6U46UA#ABA

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‎02-19-2021 05:33 AM

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See the Service Manual on p. 22. Stated to have Multi-Layer write support so follow the advice to run the diagnostic on its capability. Dual layer never caught on well because on a good day its difficult to get working right. I have spoiled a lot of dual layer rewritables and it is very brand sensitive. Some media is better than others in terms of reliability of burning. 

 

Service Manual 

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‎02-22-2021 03:11 PM

HP Recommended

How can I cause it to work??  I hope it’s not the laptop 

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‎02-22-2021 04:34 PM - edited ‎02-22-2021 04:35 PM

HP Recommended

What are you doing and how does it fail? What burning software are you using? What brand of media? What are you trying to burn onto the DVDs? The hard part was getting the burning program to make the jump to the second layer. That is how it always failed for me and if I got 50% of them to burn right I felt lucky. Dual layer DVD holds 9.4 gigs and costs as much as a 16 gig thumb drive these days. 

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