dx11 feature level 10.0 is required to run the engine

[Nar4]

This is my problem: dx11 feature level 10.0 is required to run the engine , Intel send me there for help.

Devices and Drivers

PROCESSOR

Intel® Core™ i3-2367M CPU @ 1.40GHz

GRAPHICS

Intel® HD Graphics 3000

AUDIO

High Definition Audio Device

High Definition Audio Device

NETWORKING AND I/O

Broadcom 802.11n Network Adapter

Realtek PCIe GBE Family Controller

MEMORY

4 GB

STORAGE

ST500LM030-2E717D

[Riddle_Decipher]

Nar4 there's something you should know about DX (Direct X) before we get into the details:

DirectX is a collection of application programming interfaces (APIs) developed by Microsoft to handle tasks related to game programming and multimedia on all Microsoft-affiliated platforms. The collection of APIs provides DirectX-compatible programs with hardware-accelerated multimedia support. Among other things, DirectX provides the means for a program (game or other application) to determine your hardware capabilities and adapt its parameters to provide the best experience.

Many of the APIs present in the DirectX subsystem are mandatory and should be regarded as essential to everything from simple video playback to demanding 3D video games.

That out of the way, let's check which version of Direct X you've got:

Using this built-in Windows tool can be accessed on any Windows version by opening a Run box (Windows key + R) and typing “dxdiag“.

Updating your graphics card driver

The obvious place to start in order to solve the “DX11 feature level 10.0 is required to run the engine” error is to update your graphics card drivers. There are several ways to do so, but the ideal way to do it is using the HP Support Assistant: click here for details.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.