[edit]Replacement

[NEGI1]

Laptop running on hard disk shows 100% Usage even after trying many inputs throughout the internet. I would like to know if hard disk could be replaced as this hard disk is still under warranty.

[A4Apollo]

Hi! @NEGI1,

Before the hard drive can be replaced, you need to run a hard drive test on the PC. And If the test passes without any errors it is an operating system issue. You need to reset the operating system to factory settings.

If the test fails it is a hardware failure and you can contact HP support to get the hard drive replaced.

Refer this article to know more information about running system diagnostics on your PC.

Also, Please try the steps recommended below and check if it helps.

Type “task manager” in the Windows search bar and select Task Manager: 
In the Processes tab, look at the % at the top of the Disk column. If it’s 100% (or it’s close and it has a red background), something is causing your hard disk to over-work.

On your keyboard, press the Windows logo key and X at the same time, then select Command Prompt (Admin). 
Click Yes at the User Account Control window prompt. 
A black window will display. This is the command prompt window. In this window, type in the following command: 
net.exe stop "Windows search"
Hit Enter on your keyboard. 

Disable SuperFetch

SuperFetch helps to decrease boot time and make must-load programs more efficiently. However, it has been identified as a potential cause of disk performance issues in Windows 8 and later versions of Windows, including Windows 10. Here’s how to stop this service:

1) On your keyboard, press Windows key and X at the same time, then choose Command Prompt (Admin).

2) Click Yes at the User Account Control prompt. 

3) The command prompt will once again display. Type in the following command: 

4) Hit Enter on your keyboard. 

5) Wait for a few minutes to see if your computer starts performing better.

Also, try updating BIOS to the latest version and check if it helps.

Update the BIOS using this link. Click Here

If the test fails, please contact HP support for service options. Click Here

Hope this helps!

Have a great day! 🙂

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