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‎09-06-2018 09:09 PM

HP Recommended
Product: elitebook 840
Operating System: Microsoft Windows 10 (64-bit)

Elitebook 840 wont start

Powerswitch led blinking as well as caps lock

 

Same issue happens if batterry is connected or not

Even with only the power supply connected, same issue.

 

pcid: A3009DD10203

Product: F1R88AW#ABA

 

What is the issue?

 

any help is appreciated.

 

JeanD.

 

 

1 person had the same question
3 REPLIES 3

‎09-07-2018 01:10 AM

HP Recommended

Is there a pattern of blinks? The troubleshooter here has a chart with blink codes as well as some things to try.

https://support.hp.com/us-en/document/c01732674

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
1 person found this reply helpful
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‎09-07-2018 07:17 PM

HP Recommended

Thanks for your quick reply.

 

I reviewed the possible resolution proposed in the suggested link.

 

None of the solution appears to work. 

I will try a new power supply.

 

Jean D.

 

Was this reply helpful? Yes No

‎09-10-2018 08:13 AM

HP Recommended

Confirmed!

 

The issue is now solved. It was the power supply that was not working as expected. Replacing the power supply fixed the issue.

 

Jean D.

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