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‎04-03-2020 04:12 PM

HP Recommended
Product: ENVY DV6 7200 CPU INTEL i7 3630QM 2.4GHz
Operating System: Microsoft Windows 8.1 (64-bit)

I have an HP envy dv6 with cpu i7 3630QM 2.4GHz, 8 Gb RAM, MSATA SUV500MS / 480G, HD ST9500325AS 500Gb, SO WIN8.1, I SUCCESSFULLY INSTALLED THE SO ON THE MSATA BUT AT START UP I HAVE THE POSSIBILITY TO CHOOSE WHICH VOLUME TO OPEN TO START THE OS, ON THE HDD OR ON THE MSATA.
IF I TRY TO REMOVE THE HDD THE SYSTEM NO LONGER STARTS.
WHAT CAN I DO?
MY HDD HAS DAMAGED SECTORS AND I HAVE TO REMOVE IT

3 REPLIES 3

‎04-07-2020 09:26 AM

HP Recommended

@Gio63


Welcome to HP Community

 

I have gone through your Post and would like to help

 

May I know how are you reinstalling the Windows? As you booting up from the Recovery Media to install the OS on the mSATA?

 

I suggest you remove the Hard drive first and then try reinstalling the OS on the mSaATA drive

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎04-07-2020 03:20 PM

HP Recommended

I have already done this test, if I remove the hard disk (HDD) the computer not start. However I solved the problem by doing an OS update, now it starts directly from MSATA.

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‎04-08-2020 10:36 AM

HP Recommended

@Gio63

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

 

 

KrazyToad
I Am An HP Employee

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