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envy dv7 replacement battery

HP Recommended
envy dv7

I really need your help in finding a proper replacement battery.  My old situation worked for 7 years but it is definitely time now.  I have an Envy dv7 but finding a proper battery for a 7 year old laptop is confusing.  Any suggestions?

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HP Support Agent
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Message 2 of 6
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@JKillin Welcome to HP Community!

 

Please provide the product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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The replacement battery I am seeking is for:

Name:  HP Envy Dv7

Product #:  D1A28UA#ABA

Model #:  Dv7 - 7323cl

 

Thank you

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HP Support Agent
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@JKillin 

 

Thank you for the information.

 

I have checked the manual.

 

9-cell, 100-Wh, 3.0-Ah, Li-ion battery 672412-001

 

6-cell, 62-Wh, 2.8-Ah, Li-ion battery 671731-001

 

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

Or alternatively, Contact HP for setting up an order/service via phone support   

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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Message 5 of 6
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Thank you for your help identifying the right part.  Unfortunately, it was not available at the HP stores.  I will be searching through other online resources.

 

Thanks,

John

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@JKillin

 

I understand your concerns.

 

If the part is not available in our part store, you can contact local stores.

 

Have a nice day!!

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