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envy x360 keyboard stopped working

Microsoft Windows 10 (64-bit)

Keyboard non-responsive. It will allow me to enter setup utility so probably not a hardware problem.

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envy x360 keyboard stopped working

@rloaks, Welcome to HP Support Community!


We could try to correct the situation by going back in time to a good known working date before the issue occurred by performing a system restore. System Restore Link:  Please follow the steps in the option “Restore your computer when Windows cannot start normally” from this link.


Please visit this  link for further assistance:


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!



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