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‎01-28-2020 07:05 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Keyboard non-responsive. It will allow me to enter setup utility so probably not a hardware problem.

1 person had the same question
1 REPLY 1

‎01-31-2020 07:50 AM

HP Recommended

@rloaks, Welcome to HP Support Community!

 

We could try to correct the situation by going back in time to a good known working date before the issue occurred by performing a system restore. System Restore Link: http://support.hp.com/in-en/document/c03327545  Please follow the steps in the option “Restore your computer when Windows cannot start normally” from this link.

  

Please visit this  link for further assistance: http://support.hp.com/us-en/document/c03738933

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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