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i turn on my laptop, press ESC key, select F2 and entrer to system diagnostics option then select hard disk check but following error showes:

FAILURE ID: 6cucr9-92ecja-xd7urf-60uv03

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The warranty is not permanent.

Most legacy hard disks have a five year warranty.

 

If you do not identify your laptop, this will be my last reply to your thread.

 

Your answers are too selective. That is not fair to me.

 

Here is the translation of the Diagnostic error code. The hard drives needs to be replaced with a new one.

 

Failure details - Hard drive check:
Failure ID:Q08DWF-A90CJ-AXD7U3-F618W03
Test date:2025-03-15
Component tested:Hard drive check
IMPORTANT:The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 



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View solution in original post

9 REPLIES 9
HP Recommended

does the laptop still boot to Windows?



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HP Recommended

Yes

HP Recommended

I suggest going into Device Manager to find out which manufacturer made the HDD, going to their website to download their proprietary S.M.A.R.T HDD test utility.

 

Run their test to see if your drive is actually failing.

 

It used to be simple for us to use the HP error code alphanumeric message translation tool to find out what is specifically wrong, but the detailed error translation utility was taken away from us.

 

I do hope that you have not used more than 90% of the HDD storage capacity.



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HP Recommended

my HDD is toshiba mq01abd100. how long does it have warranty? How can i find it without opening laptop?

HP Recommended

The warranty is  for as long as your laptop has an active warranty.

 

 

 

"How can i find it without opening laptop?"   What does that mean?



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HP Recommended

How can I find the expiration date of a hard drive without opening the laptop?

HP Recommended

A laptop's 2.5" hard disk has no "expiration date".

 

 

Error code translation utility web document. You will need your laptop's product code to use it. I do not know why you have not identified your laptop yet.

https://support.hp.com/us-en/contact/diag



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

is the warranty permanent or not?🙄 

HP Recommended

The warranty is not permanent.

Most legacy hard disks have a five year warranty.

 

If you do not identify your laptop, this will be my last reply to your thread.

 

Your answers are too selective. That is not fair to me.

 

Here is the translation of the Diagnostic error code. The hard drives needs to be replaced with a new one.

 

Failure details - Hard drive check:
Failure ID:Q08DWF-A90CJ-AXD7U3-F618W03
Test date:2025-03-15
Component tested:Hard drive check
IMPORTANT:The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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