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‎08-13-2022 12:43 PM - edited ‎08-13-2022 12:48 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

facing the battery issue on my hp NoteBook RTL8723BENF, the battery no is PABAS0241231. 

if I connect my charger, it automatically starts and stops and is repeated continuously until the battery is full.

please tell me what happened with my battery and suggest to me what should I do now. 

if you suggest that I buy a new battery, please provide me a link where I can buy that battery.

 

description of battery 

 BATTERY 1
NAMEPABAS0241231
MANUFACTURERCOMPAL
SERIAL NUMBER41167
CHEMISTRYLion
DESIGN CAPACITY41,610 mWh
FULL CHARGE CAPACITY8,672 mWh
CYCLE COUNT-

 

Battery capacity history

Charge capacity last 5 history of the system's batteries
PERIODFULL CHARGE CAPACITYDESIGN CAPACITY
2022-02-07 - 2022-02-1421,423 mWh41,610 mWh
2022-02-14 - 2022-02-2123,811 mWh41,610 mWh
2022-02-21 - 2022-02-2824,756 mWh41,610 mWh
2022-02-28 - 2022-03-0722,542 mWh41,610 mWh
Category:
1 REPLY 1

‎08-13-2022 01:28 PM

HP Recommended

Hello @Devid2 

 

PERIODFULL CHARGE CAPACITYDESIGN CAPACITY
2022-02-07 - 2022-02-1421,423 mWh41,610 mWh
2022-02-14 - 2022-02-2123,811 mWh41,610 mWh
2022-02-21 - 2022-02-2824,756 mWh41,610 mWh
2022-02-28 - 2022-03-0722,542 mWh41,610 mWh

 

Your battery is used up and has already had too many charging cycles or some cells are defective.

 

Recommendation and solution

In both cases, you need to replace the battery.

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