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Common problems for Battery
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‎01-31-2018 05:20 AM

HP Recommended
Product: notebook g62
Operating System: Microsoft Windows 7 (64-bit)

failure code GSN43X-5KG90X-XD002K-C08203

what does it means ?

Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2018 11:33 AM - last edited on ‎03-29-2018 11:28 AM by Retired

HP Recommended

Hi,

 

It means that the battery has failed the HP diagnostics test and needs to be replaced.

 

https://support.hp.com/us-en/contact-hp

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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1 REPLY 1

‎01-31-2018 11:33 AM - last edited on ‎03-29-2018 11:28 AM by Retired

HP Recommended

Hi,

 

It means that the battery has failed the HP diagnostics test and needs to be replaced.

 

https://support.hp.com/us-en/contact-hp

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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