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‎09-11-2025 04:58 AM

HP Recommended
Product: HP 2500

When testing the hard drive, the following error is displayed: failure id: gk2b60-a9ucpw-xd7urf-61d503

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‎09-11-2025 06:53 AM

HP Recommended

Enter the required information at the link below, and it should provide a report of the code and the most likely way to fix it.

 

HP Customer Support - Service Center

 

You will probably need to install a new drive and reinstall the operating system.

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