fan & power button

[Soudeep]

fan & power button remain on, after pc shut down. 

 i trying the power option option to recover from it, but nothing change. now what to do?

[Riddle_Decipher · Accepted solution]

@Soudeep Did you check power options and ensure the PC isn't set to hibernate or sleep instead of shutdown under choose what the power button does?

Have you disabled hybrid sleep from the power options > advanced options?

While you respond to that, here are a few other things that should resolve the issue:

First, hold down the power button for 10 seconds before releasing it.

Press the power button and see if the notebook now starts.

If it does, let it fully load into Windows and then try disabling Windows 10 hybrid boot - you can do this as follows.

Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left-hand pane.

In the subsequent window, first, click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and shut down the notebook by right click the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the UAC prompt.

Type ( or copy and paste ) in the following command ( including spaces ) and hit enter.

shutdown /s /t 0

Start the notebook and let Windows fully load for a couple of minutes before checking if it will now shut down correctly from the Start Menu.

If this has corrected the issue, it may be worth turning Fast Start-up back on – sometimes just deleting and recreating the file will resolve the problem.

If the issue (with the sleep & hibernation) persists: CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(by the end of this document, all the issues should be resolved)

P.S: Welcome to HP Community 😉

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

[Soudeep]

thank you. 

the issue get solved. 

P.S- i am not a new member here 😅

[Riddle_Decipher]

@Soudeep That's awesome, I'm glad it worked,

Remember, if you ever need help related to your HP device,

We'll be right here and happy to help, take care and have an awesome day, ahead.