fancooler check

[Syafrizall]

I’m not entirely sure, but it seems like my laptop’s cooling fan isn't running at full capacity. I don't know if I'm overloading the laptop, considering I feel like I only use it for light tasks—like basic multitasking or scrolling. It’s just that, lately, the laptop has been getting hot more often.

[Kuroi_Kenshi]

Hi @Syafrizall,

Welcome to the HP Support Community!

I understand that your laptop has been getting hotter than usual, even during light tasks, and you're concerned that the cooling fan may not be working properly.

To help identify the cause, could you please confirm a few details?

• What is your exact HP laptop model or product number?
• Can you hear or feel the fan running? Does it run constantly, make unusual noises, or seem not to run at all?
• Is the laptop getting hot near the keyboard, underneath the laptop, or around the exhaust vents?
• Does the laptop slow down, freeze, shut down unexpectedly, or display any overheating warnings?
• Did this start after a Windows update, BIOS update, or any recent change to the laptop?

In the meantime, please try these basic checks:

Ensure proper ventilation: 

Place the laptop on a hard, flat surface and keep the air vents unobstructed. 

Avoid using it on a bed or blanket.

Check resource usage: 

Press Ctrl + Shift + Esc to open Task Manager and check whether any application is consistently using high CPU resources, even when you're performing light tasks.

Restart the laptop: 

Restart Windows and check whether the temperature improves.

Run HP hardware diagnostics: 

Restart the laptop, press Esc repeatedly, then press F2 to open HP PC Hardware Diagnostics UEFI, if available. 

Check for a fan or system test. If a test fails, note the 24-digit Failure ID.

If the laptop becomes excessively hot, shuts down unexpectedly, or the fan appears completely inactive while the system is overheating, turn it off and seek further assessment rather than continuing to use it.

Please share the requested details and test results so we can determine the next steps.

Best regards,
Kuroi_Kenshi