• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 255 G5 Notebook PC
Microsoft Windows 8.1 (64-bit)

Tell me the model of the battery in the laptop. Serial number [personal info  removed], model W4M80EA#ACB. Thanks

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

The battery part number and description is:

 

807611-421BATT, HS03031, 2.8AH, LGC/LGC

 

To find a compatible battery, search by the HP part number.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure.

 

HP Notebook PC (AMD) * Models: 15-ba100 – 15-ba199 * Models: 15-ba000 – 15-ba099 * Models: 15-bf100 ...

HP Recommended

This battery 11.1V or 14,8. I had a 31w.h battery

HP Recommended

Chapter 3, page 27 of the service manual indicates this part number and description...

 

3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001

 

Voltage is not specified.

 

The only suggestion I can offer would be to buy an aftermarket battery that references that part number.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.