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HP ProBook 440 G6 Base Model Notebook PC
Microsoft Windows 11

when i try to set up my finger print with windows 11... it just says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint"

And my fingerprint won't show up on the device manager either... (it should be under "Biometrics" but it ain't there)... 

I even installed the drivers and everything but nothing seems to work... 

Somebody help me pls 

 

 

1 REPLY 1
HP Recommended

Here's the solution that worked for me in Win-11 on my Spectre x360 laptop. I hope it helps.

Solved: Windows Hello Face not working After Win 11 Install on Spect... - HP Support Community - 856...

 

Howie TekHead

Howie The TekHead
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