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HP Recommended
Welcome to the HP Community --
If there is no Biometric entry in the Device Manager, the little "sensor" is just a blank cover where the sensor would have been located. True - this type of "little square" looks the same from the outside whether the box is a cover plate or an actual sensor.
Open
Page 14
Parts, Installation / Replacement procedure
Section Fingerprint reader assembly >> Page 69
Description Spare part number
Fingerprint reader assembly (includes cable) L62741-001
Fingerprint reader bracket (included in Bracket Kit) L62737-001
Example - Device Manager - Biometric devices
=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-
References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP EliteBook 840 G6 Notebook PC IDS Base Model
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People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community --
If there is no Biometric entry in the Device Manager, the little "sensor" is just a blank cover where the sensor would have been located. True - this type of "little square" looks the same from the outside whether the box is a cover plate or an actual sensor.
Open
Page 14
Parts, Installation / Replacement procedure
Section Fingerprint reader assembly >> Page 69
Description Spare part number
Fingerprint reader assembly (includes cable) L62741-001
Fingerprint reader bracket (included in Bracket Kit) L62737-001
Example - Device Manager - Biometric devices
=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-
References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
HP EliteBook 840 G6 Notebook PC IDS Base Model
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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