fingerprint not compatible with windows 10 version 2004

[gadhangaji]

fingerprint not compatible with windows 10 version 2004, i can't use fingerprint driver and fingerprint can't work for my windows.

[Dragon-Fur · Accepted solution]

@gadhangaji 

If the device manager confirms the sensor is the right type, the following driver should work for you:

sp105457.exe

[Devices]
USB\VID_04F3&PID_0C00="ELAN WBF Fingerprint Sensor"

[Operating Systems]
WT64_2004=OEM

Example

Check - Device Manager - Biometric Information

1. Device Manager > View “Devices by type” AND “Show hidden devices”
2. Open category Biometric devices
3. Look for and Right-Click on the fingerprint reader device > Properties
4. Tab Details
5. Under Property, “Device description”
6. Under Value, look for the PID number

Device_Manager_Biometrics_3

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

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[gadhangaji]

@Dragon-Fur

Big thank's!
my problem is solved, this driver compatible with windows 10 version 2004 👍

[Dragon-Fur]

@gadhangaji 

Perfect.

You are welcome.

Stay Safe.

Thank you for participating in our HP Community .

We are a world community of volunteers dedicated to supporting HP technology.