• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-31-2021 10:01 AM

HP Recommended
Product: HP 17M Bw00
Operating System: Microsoft Windows 10 (64-bit)

i am having fingerprint issues, i can setup   Screenshot_1.png

 

 

and it is missing in device manager..

Screenshot_2.png

 

 

 

 

all the drivers list here has been installed but not working...

 

 

 

Screenshot_3.png

Category:
1 person had the same question
4 REPLIES 4

‎08-31-2021 10:58 AM

HP Recommended

hello all,

please i need all the help i can  get.....

Thanks

Was this reply helpful? Yes No

‎08-31-2021 01:08 PM - edited ‎08-31-2021 01:36 PM

HP Recommended

Exact same problem. Hp say in a older post that they working on the driver update's. Where? caint find it anyware.  
HP ENVY x360 - 15-cn0300nd are from win 10 build version 1803,1903 and 1909. All old build versions and dont work. Also after reinstalling from the link below.
HP Drivers for HP ENVY x360 - 15-cn0300nd 

 

and link below dont work,

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/What-driver-installs-driver-ACP... 

Was this reply helpful? Yes No

‎08-31-2021 03:02 PM

HP Recommended

i have search and i have download so many drivers but non is working...

it just like the icing on the cake was remove...

Tags (1)
Was this reply helpful? Yes No

‎09-01-2021 05:51 AM

HP Recommended

Hello, any help here ?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.