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11-22-2023 02:14 PM
Hi:
You need to know what model processor your notebook comes with to determine if it has one or two memory slots.
11-25-2023 08:27 AM - edited 11-25-2023 08:28 AM
Your notebook has two memory slots and can support 2 x 8 GB of DDR4-3200 memory according to chapter 1 of the service manual.
If you want to see if the notebook will support more than 16 GB of memory, you can run this command:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.