gaming

[BenFN]

i play fortnite and i optimized everything but i still cant run reload or battle royale without lag or crashing sometimes and lots of stutters

[Deep_World]

Hi  @BenFN,
 
Welcome to the HP Support Community!

Thanks for reaching out!

I understand how  it must be to experience stutters and crashes when you’ve already optimized your settings especially when you just want to enjoy Fortnite smoothly. 

Could you please share:

• The exact HP model you’re using  
• Whether you’re playing on the latest Windows updates and graphics drivers
• If the issue happens only in Fortnite Reloaded/Battle Royale or across other games too

Here are a few  steps you can try :

1. Update GPU drivers: Make sure your NVIDIA/AMD/Intel graphics drivers are fully up to date.
2.  Check background apps: Close unnecessary programs running in the background to free up system resources.
3.  Adjust in-game settings: Try lowering shadows, post-processing, and effects  these often cause stutters.
4.  Enable Game Mode: In Windows settings, turn on Game Mode to prioritize performance.
5.  Monitor temperatures: Overheating can cause crashes; ensure vents are clear and the laptop is on a hard surface.

I hope this helps.