• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Example: Pavilion g6
Microsoft Windows 10 (64-bit)

d85ea0c6-7fb7-4178-90ec-87bbf1fe9f58.jpg

1 REPLY 1
HP Recommended

@g66 Greetings, In most cases, this issue resides within the hard drive. However, in some cases, the problem can be caused by a malfunctioning hard drive controller but that’s rare.
Following are some solutions that you can apply to your system and fix it.

  • Make an immediate backup of all important data and files. For instructions on how to back up your data, refer to Backing Up Your Files (Windows 😎 for computers running Windows 8, or Backing Up Your Files (Windows 7) for computers running Windows 7.

  • Perform a hard drive diagnostic test to verify the condition of the hard disk drive. For instructions on how to perform a hard drive test, refer to the following steps.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on the post you feel, helped you the most, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.