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Message 1 of 2
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Flag Post

hard drive long DST check failed

HP Recommended
hp laptop 17-bsOxx
Microsoft Windows 10 (64-bit)

Greetings, cannot log into Windows 10... ran the hard drive extensive test via F2:

 

hard drive smart check - passed

hard drive short dst check - passed

hard drive optimized dst check - passed

hard drive long dst check - failed

 

Failure ID: GQCD60-8P3AGA-GXGGRG-61CM03

 

Is there any way to recover the data from this drive? If so, could you provide the step-by-step instructions? Thank you!

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@Oleg_2021 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use Cloud Recovery tool:

 

                 https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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