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- hard drive not have in my laptop

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07-16-2020 05:36 AM
i buy laptop in singapore so my tax invoice copy has been taken by the airport tax department so my hard drive is not working properly i have 1 TB hard drive in my laptop but now its not showing any partition so i need duplicate invoice copy
And mainly i buy from retailer so i request u to give me invoice copy duplicate
thank you
07-16-2020 09:44 AM
This is a self-help community forum staffed by volunteers and we have no access to any customer or invoice information.
You will have to contact where you bought it to get a copy of the invoice --we can not assist in that.
I am a volunteer and I do not work for, nor represent, HP
07-17-2020 08:03 AM
Welcome to HP Community
I have gone through your Post and would like to help
Since you purchased it from a retailer HP will not have the invoice copy since the invoice would be with the retailer you purchased it from
If you wish to contact HP Support in your Region, try these steps
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee