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‎07-26-2025 09:54 AM

HP Recommended
Product: HP EliteBook 840 G2 Notebook PC

failure id:  9CX2JCX-&RJCMU-MFGJLK-60A103

PRODUCT ID:  L8P86EC#ABA

HD CAPACITY:  500GB

HARD DRIVE: 1

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1 REPLY 1

‎07-26-2025 10:03 AM

HP Recommended

You will need to install a new drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive/SSD removal and replacement procedure:

 

HP EliteBook 840 G2 Notebook PCHP EliteBook 740 G2 Notebook PCHP ZBook 14 G2 Mobile Workstation Main...

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