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Solved!

hardware upgrade

HP Recommended
HP Laptop 15-da0002Tu
Microsoft Windows 10 (64-bit)

HP support assistant software says that I have a maximum capacity of RAM is 4GB. But I found out that my device has 32Gb of RAM Capacity of upgradable RAM by searching on the internet. I want to know how many RAM slots that I have and the amount that I can upgrade my RAM?

Thank you

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HP Recommended

@AnUndergraduate 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c06061318

 

It has 4 GB DDR4-2400 SDRAM (1 x 4 GB) now and it has 2 slots of RAM and supports 32GB (2 x 16GB) max. You can upgrade to 

 

   (a) 16GB using

                https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct13348066

   (b)  32GB using

                https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct13348033

 

You can use other  Unbuffered • NON-ECC  RAM with same characteristics .

 

Regards.

BH
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