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‎02-03-2025 10:35 AM

HP Recommended
Operating System: Microsoft Windows 11

Installed Windows 11 Pro.  Touchpad stopped working, but works in bios.   Found a HID Touchpad driver, worked for a day, but when rebooted HID Touchpad disappeared from device manager and touchpad stopped working.   Cannot recover compliant HID Touchpad driver 

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3 REPLIES 3

‎02-03-2025 10:51 AM

HP Recommended

Hi @Eric_AK 

 

try installing these drivers

 

https://ftp.hp.com/pub/softpaq/sp113501-114000/sp113546.exe

https://ftp.hp.com/pub/softpaq/sp112001-112500/sp112442.exe

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎02-03-2025 11:13 AM

HP Recommended

Thanks for the response.  Tried both drivers.  None enabled the touchpad.

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‎02-03-2025 11:23 AM

HP Recommended

download the following application and check for updates

 

HP Image Assistant | HP Client Management Solutions

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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