how do I install the scanning software or otherwise to get the hp scanner to work w new laptop

[Flaspark]

I bought a new laptop and don't see a way to scan with my hp printer anymore.  Any ideas on how to get it to work?

[Raj_05]

Hi @Flaspark,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To use your HP OfficeJet Pro 9015 All-In-One Printer to scan with your new laptop, you'll need to ensure that you have the necessary drivers and software installed. Follow these general steps to set up scanning on your new laptop.

• Driver Installation: Make sure you have the latest drivers for your printer installed on your new laptop. You can usually find the drivers on the HP official website. Go to the HP support page, enter your printer model (in this case, OfficeJet Pro 9015), and download the drivers for your operating system.
• HP Smart App: HP provides a tool called HP Smart that can be very helpful in managing your printer and scanning documents. Install the HP Smart app on your laptop. You can download it from the official HP website or your laptop's app store.
• Connect the Printer: Ensure that your printer is properly connected to your laptop. If you are using a USB connection, make sure the USB cable is securely connected. If you are using a wireless connection, ensure that both the printer and laptop are on the same network.
• Configure Printer Settings: Open the HP Smart app and follow the on-screen instructions to add your printer. Make sure the printer is set as the default printer on your laptop.
• Test Scanning: Open the HP Smart app and look for a scanning option. This may be labeled as "Scan," "Scanner," or something similar. Follow the prompts to initiate a scan. You may be able to choose the scanning settings, such as color, resolution, and file format.
• HP Solution Center (Windows): If you are using a Windows laptop, check if HP Solution Center is installed. It's a software that provides additional features for HP printers. If it's not installed, you may download it from the HP support page.
• Check for Updates: Make sure both your laptop's operating system and the printer's firmware are up to date. Sometimes, issues are resolved with software updates.
• User Manual: Refer to the user manual that came with your HP OfficeJet Pro 9015. It often contains specific instructions for setting up and using the scanning feature.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support