-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
If your laptop has backlighting capability, once you have booted up and logged into the Windows desktop, press the key that I have pointed out in the image below.
The top row of keys are "Action Keys" that activate special functions.
Unless Action keys are enabled in the BIOS, you may have to hold down the Fn key and then tap the desired keyboard lighting key once for the backlighting to operate.
Not all of the 14-Fc000 model laptops have keyboard backlighting capability.
You only provided the generic model product name and number of your laptop, so I do not know if your specific laptop has that option.
Please do not provide the serial number
How to identify an HP laptop
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community