how do i know if my keyboard is self lit?

Rudy_W · ‎10-08-2023

I have acquired this great laptop with some good features, like an i7 processor with 16 gigabytes of ram. Since the computer was reformatted by the seller, I ended up reinstalling some of the drivers myself. Now my question is, how do I get to know whether the keyboard is self lit? I've already tried all the function keys and can't see any icon related to the keyboard light. On the other hand, some of the function keys don't work well and show an error message, so something is off.

Thanks for the help in advance!! 🙃

erico · ‎10-08-2023

When you do not identify your desktop or laptop PC, you tie our hands behind our backs. Help us to help you.

When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type in msinfo32 and press enter.

The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Rudy_W · ‎10-08-2023

I'm sorry!! I though I had written it down 😄
It's an EliteBook 840 G4. SKU number is: X3V06AV

Thank you!

erico · ‎10-09-2023

Here's your laptops support portal.

https://support.hp.com/us-en/product/details/hp-elitebook-840-g4-notebook-pc/model/11122296?sku=X3V0...

The laptop specifications

https://support.hp.com/us-en/document/c05349510

If your laptop has backlit keys, you will see the icon on the top row of keyboard that I pointed out in the image below.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Rudy_W · ‎10-11-2023

Thank you so much!! I guess my device doesn't have this feature then ☹

erico · ‎10-11-2023

You're very welcome.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Create an account on the HP Community to personalize your profile and ask a question