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HP Recommended
OMEN by HP 15-ax237nf Laptop PC
Microsoft Windows 10 (64-bit)

hallo,

I would like to buy a new original battery TE04XL. When I look online, most of the comments are bad experiences. so is there an official way from HP to buy this? or at least recommended/ official merchants? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

TE04XL is the battery maker code. We use the HP Part number to order replacements. In your case its this one:

 

4 cell polymer battery - 63.3 Whr (4175 mAh), for use with products with Intel 7th generation processors, not supported with AMD Radeon hybrid graphics   905277-855

 

Service Manual 

 

Pages 32-36 show how to replace the battery.

 

Here is a genuine battery from a USA seller with nearly 30,000 sales and 99.6% approval for under $30:

 

https://www.ebay.com/itm/125100635333?hash=item1d209434c5:g:Dq8AAOSwFLxh4e1e

 

Post back if you need any more help and please accept as solution if this is the info you needed. 

View solution in original post

1 REPLY 1
HP Recommended

TE04XL is the battery maker code. We use the HP Part number to order replacements. In your case its this one:

 

4 cell polymer battery - 63.3 Whr (4175 mAh), for use with products with Intel 7th generation processors, not supported with AMD Radeon hybrid graphics   905277-855

 

Service Manual 

 

Pages 32-36 show how to replace the battery.

 

Here is a genuine battery from a USA seller with nearly 30,000 sales and 99.6% approval for under $30:

 

https://www.ebay.com/itm/125100635333?hash=item1d209434c5:g:Dq8AAOSwFLxh4e1e

 

Post back if you need any more help and please accept as solution if this is the info you needed. 

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