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- HP Community
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- how to claim my accidental warranty in Australia

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10-14-2023 04:14 AM
how to claim my accidental warranty in Australia since my laptop is drop three times and the fan is acting weird and it is still active PLEASE REPLY ASAP
10-14-2023 08:54 AM - edited 10-19-2023 07:06 AM
Welcome to the HP Community --
I am sorry you are in trouble.
Your efforts to contact HP Support should be directed to HP Support.
What?
We are not HP Support -- our Community is a user forum.
HP Support – Hardware / Technical Support for Devices in Warranty
Registered Devices in Warranty:
How to Contact HP Support
Start here:
HP Support virtual repair center
Printers
Contact HP Support – Printer Support
HP Support HP World-Wide Support
Select your region and follow the prompts
HP Support - Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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Reminders - READ
Case submission to HP Support is available to those whose devices registered and are still in Warranty.
Some regions display phone / chat contact information only after the case is submitted online
Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
Important
HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – for example, those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.
Do not be a victim.
Stay vigilant.
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10-19-2023 07:29 AM
I am sorry I did not explain clearly enough.
We are not HP Support.
We cannot directly intervene with Support on your behalf.
If you have trouble submitting the request for service, we can ask for someone to take a look at that part of the process.
What to do
Please submit a warranty repair request to HP Support.
Use the serial number of your computer to submit the request.
Video
Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | @HPSupport
OR
Find product and serial numbers for HP PCs, printers, and accessories
Never post serial number or any private information in the Community – we are a public resource.
If you like, first check your Warranty status.
Next, submit a case to HP Support.
Your system's home page:
HP Pro x360 435 13.3 inch G9 Notebook PC (58G36AV)
Enter serial number in the box where directed.
Submit your Warranty repair request:
HP Support HP World-Wide Support
Select your region and follow the prompts.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"