how to fix missing ide ata/ATAPI DRIVER windows 10

[15-q493cl]

missing ide ata/ATAPI DRIVER windows 10 help help help.

[A_Gayathri]

Hi @15-q493cl ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to resolve the missing IDE ATA/ATAPI driver issue on your HP ENVY Notebook - 15-q493cl (ENERGY STAR) running Windows 10, you can follow these steps:
 

1. Update or Reinstall IDE ATA/ATAPI Driver via Device Manager:

1. Press Windows + X and select Device Manager.
2. In the Device Manager, expand the IDE ATA/ATAPI Controllers section.
3. If you see any missing or faulty drivers (indicated by a yellow exclamation mark), right-click on the affected device and choose Update driver.
4. Select Search automatically for updated driver software.
5. If Windows cannot find a suitable driver, return to the same device, right-click, and select Uninstall device.
6. After uninstalling, restart your computer. Windows should automatically reinstall the missing driver upon reboot.

2. Run Windows Update:

1. Go to Settings > Update & Security > Windows Update.
2. Click Check for updates to ensure your system is up to date.
3. If updates are found, install them and restart your computer.

3. Manually Install the Driver from HP :

• Visit the HP Support website for your notebook model:
  • HP ENVY 15-q493cl drivers and downloads
• Search for your model, then look under Driver-Storage for any available IDE ATA/ATAPI Controller drivers.
• Download and install the driver, and then restart your computer.

4. Run Hardware Troubleshooter:

1. Press Windows + I to open Settings.
2. Navigate to Update & Security > Troubleshoot > Additional troubleshooters.
3. Run the Hardware and Devices troubleshooter.

5. Use System Restore:

If the issue started recently, you can try restoring your system to a previous point:

1. Search for System Restore in the Windows search bar.
2. Select a restore point from when the IDE ATA/ATAPI controller worked properly.

Let me know if you need any further assistance!
 

Refer to this document:  HP ENVY Notebook - 15-q493cl (ENERGY STAR) User manual 

15-q493cl (ENERGY STAR) Software and Driver Downloads 
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.