-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- how to purchase replacement battery for HP Spectre x360 - 15...

Create an account on the HP Community to personalize your profile and ask a question
12-02-2020 07:06 AM
My battery does not charge more than 3% and if i remove the adapter the laptop gets turned off.
When i did the F2 diagnostics test, it said Battery failed and needs to be replaced.
But i am not able to find an option to purchase the battery from India for HP Spectre x360 - 15t-bl100 CTO.
Kindly help me with this.
Thanks,
Azhar M
12-06-2020 12:23 PM
I reviewed your post and I understand that you are looking for a replacement battery for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in ordering the replacement battery for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee