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HP Recommended
pavillion laptop productID W5T21AV
Microsoft Windows 10 (64-bit)

kid had a spill onto open laptop keyboard. Need to check keyboard. have taken apart but still can't get to keyboard. metal plate covers, some keys stick and may have to replace or use external keyboard. It has a touch screen

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

The keyboard comes as one part with the top cover and touchpad. If you look on page 55 of service manual you can see the various colours and country code (for keyboard layout). You can use this part number online to try to find the part. To replace the top cover you need to basically remove everything from the PC and then place in new top cover.(page 56 service manual)

 

http://h10032.www1.hp.com/ctg/Manual/c05122652

 

Now it is also possible to find the keyboard by itself (compatible product) 

 

Example:

 

https://www.ebay.com/itm/Original-New-For-HP-856026-001-856028-001-856029-001-US-black-keyboard-/332...

 

This would not be an official fix, however it can be done. You will need, once removed everything from PC, break the old keyboard from top cover, this usually means that you will need to cut the rivots which are holding the keyboard in place and fix the new keyboard to the top cover using any rivots which you where able to pry loose and some strong glue. 

 

You can also take a look at these HP videos which can help with the fix:

 

http://h20574.www2.hp.com/results.htm?SID=10862162&MEID=824ECBE1-EC95-4678-ABCB-D5E0E8663633

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

The keyboard comes as one part with the top cover and touchpad. If you look on page 55 of service manual you can see the various colours and country code (for keyboard layout). You can use this part number online to try to find the part. To replace the top cover you need to basically remove everything from the PC and then place in new top cover.(page 56 service manual)

 

http://h10032.www1.hp.com/ctg/Manual/c05122652

 

Now it is also possible to find the keyboard by itself (compatible product) 

 

Example:

 

https://www.ebay.com/itm/Original-New-For-HP-856026-001-856028-001-856029-001-US-black-keyboard-/332...

 

This would not be an official fix, however it can be done. You will need, once removed everything from PC, break the old keyboard from top cover, this usually means that you will need to cut the rivots which are holding the keyboard in place and fix the new keyboard to the top cover using any rivots which you where able to pry loose and some strong glue. 

 

You can also take a look at these HP videos which can help with the fix:

 

http://h20574.www2.hp.com/results.htm?SID=10862162&MEID=824ECBE1-EC95-4678-ABCB-D5E0E8663633

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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